One number for all your needs.
OR Laserservice does not run a call centre. One line reaches a named engineer in Groß-Zimmern – for sales, service, parts and training. Answered Mon–Fri 09:00–18:00 CET/CEST; out-of-hours pages the on-call engineer for critical service.
Sales, service, parts or training – same line.
I want to buy a machine.
Speak to a sales engineer about specification, application, and lead time. Bring your part drawing.
My machine has stopped.
Call the service line, or send the contact form. Critical cases page the on-call engineer out of hours.
I need a part.
Tell us the part or send a photo – an engineer confirms the spec. Fast dispatch from the Groß-Zimmern stockroom.
I need to train an operator.
Schedule on-site, or send the operator to Groß-Zimmern. We agree the content and the length with you.
Or write us. We read every message.
Use the form for anything that isn't a downed machine. The engineers read messages between welds and answer during office hours.
privacy → no marketing follow-up · no newsletter sign-up · no CRM nurturing sequence · ever.
The factory is on the map. The kettle is always on.
OR Laserservice GmbH Röntgenstraße 8B 64846 Groß-Zimmern Hessen · GermanyForty-five minutes by car from Frankfurt Airport. We will pick you up if you call ahead.