Röntgenstraße 8B, Groß-Zimmern +49 607 1820 2427 service@or-laserservice.com
Worldwide Service
Home / Contact
Talk to an engineer · not a sales agent

One number for all your needs.

OR LASER does not run a call centre. One line reaches a named engineer in Groß-Zimmern — for sales, service, parts and training. Answered Mo–Fr 07:00–18:00 CET; out-of-hours pages the on-call engineer for critical service.

Sales, service, parts or training — same line.

+49 607 1820 2427 Talk to an engineer · not a call centre
01 · Sales

I want to buy a machine.

Speak to a sales engineer about specification, application, and lead time. Bring your part drawing.

Mo–Fr · 07:00 – 18:00 CET
02 · Service

My machine has stopped.

Call the service line, or send the contact form. Critical cases page the on-call engineer out of hours.

Mo–Fr · 07:00 – 18:00 CET
03 · Parts

I need a part.

Tell us the part or send a photo — an engineer confirms the spec. Fast dispatch from the Groß-Zimmern stockroom.

Mo–Fr · 07:00 – 18:00 CET
04 · Training

I need to train an operator.

Schedule on-site, or send the operator to Groß-Zimmern. Two-day operator basics up to five-day engineer cert.

Mo–Fr · 07:00 – 18:00 CET
General enquiry

Or write us. We read every message.

Use the form for anything that isn't a downed machine. We respond without delay — the engineers read messages between weld.

privacy → no marketing follow-up · no newsletter sign-up · no CRM nurturing sequence · ever.

Visit Groß-Zimmern

The factory is on the map. The kettle is always on.

OR LASER GmbH Röntgenstraße 8B 64846 Groß-Zimmern Hessen · Germany

Forty-five minutes by car from Frankfurt Airport. We will pick you up if you call ahead.