Röntgenstraße 8B, Groß-Zimmern +49 607 1820 2427 service@or-laserservice.com
Worldwide Service
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Repair · Welding · Training · OEM Parts

Service is not a department. Service is the company.

OR LASERSERVICE is the only company that builds the machine, sells the machine, and answers the phone when the machine stops. Same factory. Same engineers. Same number.

01

Repair.OEM service · Worldwide

When a machine stops, we are on a train, a flight, or a service van. Diagnostics, parts replacement, recalibration. The technician at your bench is the engineer who signed off the serial number.

  • On-site emergency call-out
  • Remote diagnostics via VPN
  • Source replacement & recalibration
  • Optics service & beam-quality check
Repair.
02

Contract welding.Production runs · prototypes · single parts

Send the part. We weld it. Our shop in Groß-Zimmern runs every machine in the catalogue — from single-part repair welds on antique brass to four-shift production of medical-device housings.

  • Single-part repair (tool & die)
  • Small-batch fabrication (prototype to 1,000 pcs)
  • Series production under ISO 9001
  • Material traceability + weld log
Contract welding.
03

Training.On-site or at Groß-Zimmern · operator to engineer level

Two-day operator courses up to five-day welding-engineer certification. Theory at the whiteboard, hands at the bench. Every course ends with a part the trainee has welded themselves, signed off by an OR LASER engineer.

  • Operator basics (2 days)
  • Programme & recipe authoring (3 days)
  • Welding-engineer certification (5 days)
  • Custom on-site curriculum
Training.
04

OEM parts.Original parts from the factory shelf

Every part in the catalogue is the part that left our bench. Optics, cover slides, nozzles, servo motors, PLC modules. Order online, dispatched promptly from Groß-Zimmern.

  • Wear parts (cover slides, nozzles, lenses)
  • Critical-path electronics (PLC, drives, fibre source)
  • Tooling & fixtures
  • Consumables (argon, fluids, papers)
OEM parts.

Four service tiers. Pick the contract that matches your shift — we respond without delay.

Tier 01

Bench.

DepotPARTS TO HQ

No contract. Send your part to Groß-Zimmern for repair and return. Pay-as-you-go.

Tier 02

Standard.

On-siteWORLDWIDE

On-site service worldwide. Annual contract, single price.

Tier 03

Industrial.

PlannedWORLDWIDE · ON-SITE

On-site service worldwide, including preventative service every 2,000 operating hours.

Tier 04

Critical.

PriorityWORLDWIDE · ON-SITE

Priority on-site service with a dedicated engineer pool. For production lines that cannot stop.

Got a machine down, or a part to quote? Reach the workshop directly.

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